Rehlatak CRM Features, A Complete Travel Agency Platform

From first quotation to final travel voucher, every tool you need, in one place.

Quotations

Travel Quotation Builder

Create professional bilingual quotations in minutes. Add flights, hotels, transfers, tours. Import from Amadeus by pasting GDS text.

  • Multi-service: flights, hotels, transfers, tours, insurance
  • Branded, print-ready PDF
  • Amadeus GDS paste-to-import
  • Automatic expiry dates with staff reminders
Travel Quotation Builder
Bookings & Vouchers

Automatic Bookings and Professional Travel Vouchers

The moment a payment is recorded, a full booking record is created automatically. For every service inside the booking (flight, hotel, transfer), a standalone PDF voucher is issued, with per-service PNR/confirmation numbers and all operational detail customers and suppliers need.

  • Auto-created on confirmed payment
  • Standalone PDF voucher per service
  • PNR and confirmation fields per service
  • Public link for customers to view all vouchers
  • Re-issuable and WhatsApp-shareable
Full details
Automatic Bookings and Professional Travel Vouchers
Payments

Integrated Payment Gateway

Customers pay from inside the quotation page itself. Apple Pay, Visa, Mastercard, Tamara, or bank transfer. Every payment is recorded automatically, no manual reconciliation.

  • Apple Pay and Visa/Mastercard
  • Tamara (split into 3 or 4 instalments)
  • Display your company bank accounts
  • Automatic payment recording in dashboard
  • Electronic receipts emailed to customers
Integrated Payment Gateway
Arabic & English

Fully Bilingual (RTL + LTR)

Built Arabic-first. Everything, from dashboard to customer vouchers to manager reports, works in both Arabic and English with equal polish.

  • Full Arabic admin interface
  • Quotations in customer's preferred language
  • PDF vouchers in Arabic or English
  • Professional fonts per language
  • Localised dates and numerals
Fully Bilingual (RTL + LTR)
Your brand

Your brand, not ours

The pages your customer sees, quotation, payment, travel voucher, carry your logo, your colours, and your company details. Suitable for resellers who offer the platform to their own sub-agents.

  • Your logo and brand colours
  • Only your company contact details
  • PDFs with your full identity
  • Custom subdomain (Pro+)
  • Fast no-code setup
Your brand, not ours
Analytics

Manager Dashboard

Everything a manager needs on one screen: team performance, active pipeline value, conversion rates, weekly trend chart, and monthly comparison.

  • Staff leaderboard
  • Real-time active pipeline value
  • Quote-to-booking conversion rate
  • Weekly trend chart
  • Export reports to Excel
Manager Dashboard

More CRM Features for Tour Operators

🏗️

Travel Package Builder

Customers browse options and compose their own travel package

🔗

Customer Share Link

Branded public page, no login needed

✈️

GDS Import (Amadeus)

Paste Amadeus or any GDS text and flight fields auto-fill

💱

Multi-Currency Support

🔐

OTP Passwordless Login

No passwords, staff receive a one-time code by email

📅

Quotation Expiry Reminders

Automatic staff notification 48 hours before a quotation expires

👥

Customer Database & CRM

Centralised customer database with nationality filters and duplicate alerts

📱

WhatsApp Integration

Share any travel quotation via WhatsApp in one tap

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